yesterday - last edited yesterday by computergeek541
Please how do i remove my card information from my sim, i am no longer using the sim and i do not know how to remove my credit card details from it.
yesterday
yesterday
my understanding is if you don't have an active account, you would lose the phone number...I am kinda attached to my phone number for the past 20 years now...so, I would be heart-broken if I messed up with that! I maybe am in the wrong
yesterday
@stella_wonders2, if your account remains inactive (no payment) for 90 days, it will be automatically closed as @hTideGnow has mentioned. If this happens you will not be able to reuse the SIM card. You would need a new SIM card if you decided you wanted to come back at a later time
yesterday
you can ask support to remove the credit card from file. Account will be suspended at the end of the cycle and you only have 90 days to resume the service or you will lose your phone number and account will be closed
After credit card removed, you can pay by voucher to resume service.
yesterday
I still want to keep the sim, i am a student and can’t afford the data for now which is why i want to remove my account details until later
yesterday - last edited yesterday
if you've ported out of PM successfully, your PM acct is deactivated. You can message Customer Support to scrub your info, if you feel the need to.
added link ..
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
give them as much acct info as you can..ie: ph #, name on acct...etc.