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Debit Card not working

Batmobile
Great Neighbour / Super Voisin

I'm am trying to use my Simplii MC Debit with my account but I keep getting an error message. My TD visa credit is getting the same message. Only my TD visa debit is accepted but I can't use that to pay atm. What am I doing wrong? 

3 REPLIES 3

dust2dust
Mayor / Maire

I haven't seen it mentioned for a while but maybe it's back. There seems to be a problem with the Simplii brand here. That visa should work though. But only try to pay twice per hour.
Maybe buy a voucher until you can use the other visa debit.

softech
Oracle
Oracle

@Batmobile 

Simplii is known to have issue with different system even they admit that

https://productioncommunity.publicmobile.ca/t5/Get-Support/Simplii-Mastercard-debit/m-p/1033588/high...

Understand your TD visa has issue too.  Please wait a full hour, then try again using Incognito mode and see if it works

 

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