Dear Public Mobile Customer Service,
I am writing to request assistance regarding an issue with my account. Over the past several months, I have noticed that my credit card has continued to be charged by Public Mobile, even though I have not been using the service.
I previously had a temporary SIM card associated with my account, but it has not been in use for quite some time. Despite this, I can see that my credit card has been charged for at least the past six months.
When I attempted to log into my account to investigate the issue, I found that the account appears to have been deactivated, which means I cannot access it to review or cancel the charges myself.
As a student, I am on a limited budget and cannot afford to have ongoing charges for a service that I am not using. I would greatly appreciate your help in reviewing this matter and stopping any further charges.
Looking forward to hearing back from you.
Bests
