yesterday
My credit card was charged an extra $500 from Public Mobile and now I'm locked out of my account. This was after they took my money to renew my subscription. There is absolutely no support from PM and they won't even allow me to transfer my number to my new carrier.
yesterday
it doesn't sound like Public Mobile will ever charge the $500. But I have escalated your ticket on your behalf. PM support will reach out to your via Community inbox. Please monitor here for their reply:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage