08-10-2022 01:58 PM
I was notified last week that I had used up 75% of my data, then added to it and now I got the same notification! What is happening?
08-10-2022 10:14 PM
@phyllis54- - go by what the remaining data is showing in your My Account, as this is normally the most accurate:
Also check...do you have your device set to warn you or disable data when it reaches a certain level? Check the settings of your device to see if you have a data limiter set, if so change the amount or remove it.
08-10-2022 02:00 PM
call *611 press 3 and you need your 4 digit PIN, to check out your usage,
or use browser from computer, clear cache and cookies and use one page inPrivate mode,
08-10-2022 02:00 PM
@phyllis54- hi go into your self serve account to get an accurate account of your avaliable data, sometimes those texts are not very accurate