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Data stopped working iPhone 14

Bradkolpin
Great Neighbour / Super Voisin

iPhone 14. Data was working. Now stopped. Canadian in Nevada.new to public mobile. 

6 REPLIES 6

smartguy1998
Good Citizen / Bon Citoyen

Try disabling 5G in your network settings on your phone. Additionally, Nevada (and surrounding states) does have many areas that are dead spots regardless of carrrier

could be problem with the network.  did you try manually connect to T-Mobile or AT&T or Verizon ?

Bradkolpin
Great Neighbour / Super Voisin

I have can/us/Mexico talk 50 gig data. Used for driving directions 2.5 hrs.  Checked emails weather. Used .81% of 50 gigs . Then stopped working. Can make phone calls .no data .

Bradkolpin
Great Neighbour / Super Voisin

Phone worked well for 24 hours .have used 5% of data. Used data for google maps I driving directions for 2-3 hours . Then no data.  Can make phone calls. .? Did not change any settings

Yummy
Mayor / Maire

Is your plan Can/USA/Mex?
Do you have USA add-on? Maybe you ran out of data or data expired.

hTideGnow
Mayor / Maire

hi @Bradkolpin 

so, you have a roaming plan or roaming add-on? try to change the network mode to 4G or LTE and connect to AT&T or T-mobile or Verizon.  Try all 3 networks

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