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Data settings: The option to add a new APN setting is missing

peaceschool
Great Neighbour / Super Voisin

Hi I’m using Figo orbit II phone, android 8.1 Oreo Go Edition operating system (OS), on the APN screen there is no option to add a new APN so I cannot continue with my data setting.

1 ACCEPTED SOLUTION

Accepted Solutions

darlicious
Mayor / Maire

@peaceschool 

Can you update your OS to Android 9? If not you have 2 choices:

 

  1. Borrow a freedom sim card which will allow you to add public mobile's APN.
  2. Contact customer support and ask them to text you a configuration file to update your carrier profile to public mobile's APN.

 

 

 

To contact customer support : Submit a support ticket via SIMon the chat bot Click here 

 

Or if you cannot submit a ticket via SIMon then Click here   ....for additional member supplied info.

View solution in original post

4 REPLIES 4

Yummy
Mayor / Maire

APN SETTING iPhone

Changing APN settings on an iPhone click HERE.

Changing APN settings on Android phones click HERE.

 

For android

Name: Public Mobile

APN: sp.mb.com

Proxy: Leave blank

Port: Leave blank

Username: Leave blank

Password: Leave blank

Server: Leave blank

MMSC: http://aliasredirect.net/proxy/mb/mmsc

MMSC proxy: 74.49.0.18

MMS port: 80

MCC: 302

MNC: 220

Authentication type: Leave blank

APN type: Leave blank

 

darlicious
Mayor / Maire

@peaceschool 

Can you update your OS to Android 9? If not you have 2 choices:

 

  1. Borrow a freedom sim card which will allow you to add public mobile's APN.
  2. Contact customer support and ask them to text you a configuration file to update your carrier profile to public mobile's APN.

 

 

 

To contact customer support : Submit a support ticket via SIMon the chat bot Click here 

 

Or if you cannot submit a ticket via SIMon then Click here   ....for additional member supplied info.

hTideGnow
Mayor / Maire

Hi @peaceschool try a network reset.  it might get the correct APN without manually update the APN

 

Another way is to factory reset with the PM SIM on the phone, the APN might come down  that way automatically

JL9
Deputy Mayor / Adjoint au Maire

Lol good to know.. A little freedom mobile workaround, makes things a little complex but at least it's an option