09-23-2021 06:54 PM - edited 01-06-2022 03:37 AM
Hello
When I started with Public Mobile my plan was 8.5G for $50 per month. Now the $50 plan offers 10G plus with auto pay but it has never updated to the 10G with my payments. I've even bern cut off when I hit the 8.5G.
My payment is scheduled to go through over night. What would be the best way to resolve this? Should I change my plan now and make the payment ahead of time possibly?
Thanks in advance for help with this.
Solved! Go to Solution.
10-11-2021 03:09 PM
It's been almost a month now, hopefully your plan changed to the updated new data amount? Enjoy the extra 2 GB of data
09-24-2021 12:58 AM
@CR3 You need to change the plans to get updated.
09-23-2021 07:12 PM
Just to absolutely clarify @Anonymous advice....no don't change it now or immediately simply schedule a change plan on next renewal. That you can do now before your renewal occurs tonight in a little less than 5 hours from now.😃
09-23-2021 07:12 PM
09-23-2021 07:07 PM
@CR3 : Plans don't change automatically. You need to change to them. So yes schedule the plan change for the renewal and it will change to it.