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Data not working

Zyldjian21
Great Neighbour / Super Voisin

My data is not working although I haven’t used up even half yet. What is going on?? 

3 REPLIES 3

wtfi
Great Citizen / Super Citoyen

I've come to realize PM is just the Telus way to burn people out of their hard earned money and not even provide a satisfactory service.

Dunkman
Oracle
Oracle

@Zyldjian21 

A few other troubleshooting tips

Reboot phone

Network reset of phone (this will erase any saved Wifi passwords)

Toggle airplane mode on, then off. 

softech
Oracle
Oracle

@Zyldjian21 if you are using Android, any chance you have data limiter? disable it if so

If no data limiter set, change the network mode to different one, test 3G, 4G and 5G and test in different area

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