Data not working

[Supr-dave1]

I am unable to use data on my current plan. Have gone through all the troubleshooting steps and still not working. Also not able to submit a ticket as get internal server error.

[softech]

 @Supr-dave1 

if you are on Android, follow these exact APN settings, edit and save : 

APN: sp.mb.com
Proxy:
Port:
Username: <blank>
Password: <blank>
Server:
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMS Proxy: mmscproxy.mobility.ca
MMS Port: 8799
MCC: 302
MNC: 220
Authentication Type: Not Set
APN Type: default,supl,mms
         or    default,mms,agps,supl,fota,hipri
           (might need to include DUN for hotspot, please note case sensitive)
APN protocol: IPv4
APN roaming protocol: IPv4
APN enable/disable: APN enabled
                or  Turn APN on/off APN turned on
Bearer: Unspecified
MVNO (Mobile virtual network operator) type: GID
MVNO (Mobile virtual network operator)value: 4D

[hTideGnow]

hi @Supr-dave1 what phone do trouble have??

[Supr-dave1]

New account, have tried all troubleshooting steps even creating apn 

[Supr-dave1]

Just data, app doesn't work either, get internal server error 

[Handy1]

@Supr-dave1  Here’s how to submit ticket 

send  a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Phil_Adelphus]

@Supr-dave1   Is it just data, are voice calls and texting working, incoming and outgoing?

[hTideGnow]

hi @Supr-dave1 

you just joined PM?? or it works before?

tried Reset all networks?

tried you sim in another phone ?

you used Incognito/private/secret mode on your browser to login My Account and confirm you really have data left??

[hairbag1]

@Supr-dave1 

dial 611 with you cell to hear status of your account.