Data not working on iphone and calls going to voicemail
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04-17-2023 03:51 PM - last edited on 04-17-2023 04:54 PM by computergeek541
hi
i am using iphone 13 data is not working for me and some calls going directly to voicemail.
my plan is active as per self service.
please advise
thanks in advance
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04-17-2023 06:25 PM
There also seems to be cellular issues with older iOS so check to see if your phone is on iOS 16.4.1.
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04-17-2023 04:31 PM
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04-17-2023 03:54 PM - edited 04-17-2023 03:56 PM
@shakti does data ever work on this iPhone ??
start with updating the Carrier profile
Try changing the network type back to 4G ( do not leave it with 5G). if 4G does not work, change it to 3G and test
if still does not work, click Reset All Networks , then make sure network type is 4G and not 5G after the reser
Add:
Update Carrier Profile
- Make sure that your device is connected to Wi-Fi or a cellular network.
- Tap Settings > General > About.
- Follow the onscreen instructions to install your carrier update.
Change Neteork type
Touch Cellular. Touch Cellular Data Options. Touch Cellular Data Options. Touch Enable 4G to use the 4G network