07-09-2019 01:27 PM - edited 01-05-2022 05:48 AM
Hello,
Is the add on plan US Roaming - Talk Text 250 Data (10-day) - 250 per day or for the entire 10 days?
Is there a way to purchase more data?
Thank you.
Solved! Go to Solution.
07-09-2019 02:33 PM - edited 07-09-2019 02:45 PM
@meghandenslow wrote:Hello,
Is the add on plan US Roaming - Talk Text 250 Data (10-day) - 250 per day or for the entire 10 days?
@meghandenslow Yes , for the entire 10 days.
Is there a way to purchase more data?
Yes, once your data runs out you can purchase while you are down there dialling *611 on your phone or via selfserve online.
- U.S. Data Only 250MB Data for $10
- U.S. Data Only 500MB Data for $15
- U.S. Data Only 1GB Data for $20
Another option is to purchase the U.S. Talk and Text Bundle (Unlimited Talk and International Text) for just $15 for 10 days. And at the same time also purchase one of the Data only as listed above (Choices 2 or 3).
Thank you.
07-09-2019 01:37 PM
Just to add another point. You would need to wait after the 10 day period has passed so on the 11th day, you could purchase the same add-on.
07-09-2019 01:35 PM
Thank you very much
07-09-2019 01:31 PM - edited 07-09-2019 01:32 PM
@meghandenslow because add-ons are time sensitive, it's not possible to make multiple purchases of the same add-on. They would run together and expire at the same time. As noted you can repurchase after expiry. Note they if you consume the data before expiry on time, you need to contact the moderator team to do renewal. The moderator team can be reached via private message using this link. Please include a detailed description of the issue and the required resolution. This will speed up problem resolution significantly. Refer to the following knowledge base link for additional information on contacting the moderator team.
07-09-2019 01:28 PM - edited 07-09-2019 01:37 PM
Its 250 for the 10 days. You can purchase it again once you have used up the data.
Looks like you can also buy 500MB Data for $15 and 1GB Data for $20.