I'd recommend contacting a Moderator. Explain the situation and they will help: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 Current moderator hours are:Monday to Friday from 8 AM to midnight Eastern time.Sat...
@RossN wrote:@Adjo ok that means you have to start over you have been inactive/suspended 90 days you need a new sim and new account plus new emailthis is correct. if the account has not been in use for over 90 days it is deactivated by Public Mobile....
You will need to private message a moderator. Explain the situation and they will help: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 Keep in mind it might take up to 48 hours to get a response, as they can be...
Double check that your Account Status says "Active" on your account overview page. You can try also manually adding $1 to your account, sometimes that kickstarts things. Failing that the last trick is to report your phone lost/stolen temporarily. 1. ...
You can try private messaging a Moderator: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 Current moderator hours are:Monday to Friday from 8 AM to midnight Eastern time.Saturday and Sunday from 8 AM to 10 PM E...
