I'd recommend contacting a Moderator. Explain the situation and they
will help:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Current moderator hours are:Monday to Friday from 8 AM to midnight
Eastern time.Sat...
@RossN wrote:@Adjo ok that means you have to start over you have been
inactive/suspended 90 days you need a new sim and new account plus new
emailthis is correct. if the account has not been in use for over 90
days it is deactivated by Public Mobile....
You will need to private message a moderator. Explain the situation and
they will help:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Keep in mind it might take up to 48 hours to get a response, as they can
be...
Double check that your Account Status says "Active" on your account
overview page. You can try also manually adding $1 to your account,
sometimes that kickstarts things. Failing that the last trick is to
report your phone lost/stolen temporarily. 1. ...
You can try private messaging a Moderator:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Current moderator hours are:Monday to Friday from 8 AM to midnight
Eastern time.Saturday and Sunday from 8 AM to 10 PM E...
