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Data down?

MrMoon
Great Neighbour / Super Voisin

From Niagara Falls Ontario, I’m connected to 5G+ and no internet is being provided. Very frustrating as I use it at my work. I am just now able to use my phone being connected to a local Wendy’s public wifi. 

I’ve tried shutting down phone, switching network (LTE/4G) and still nothing.

4 REPLIES 4

hTideGnow
Mayor / Maire

Hi, 

But my friend in GTA just called me saying data does not work either 

maybe Bell data outage in the East again

Neil11
Model Citizen / Citoyen Modèle

Try shutting down, removing your Sim card and then restarting.

hTideGnow
Mayor / Maire

HI @AK32 

no current outage as of now

https://www.telus.com/en/on/outages

but try to reboot the phone first

try to change the network mode to 4G or LTE

and try the sim in another phone if possible

AK32
Model Citizen / Citoyen Modèle

Data working fine for me in Nova Scotia. I am on 4G/LTE. If you've already tried restarting your phone, id try an airplane mode toggle (on/off) and last resort to reset network settings (that will remove your saved wifi passwords). 
I have seen another member post that they're having network issues too, so maybe there is something going on on Public Mobile's end.  You can try to contact a support agent here to make sure everything is fine on your account:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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