Data Network Issue : Persistent Netflix VPN/Proxy Error (Even without VPN)

[DisabledHuman]

did u try WestNet VPN for true low latency Canadian VPN  with US IPs as well?

[hTideGnow]

---

@samsunga31 wrote:

I had a buddy who had this problem. He said he set up a second profile on the account and used that one with no problem. Not sure if you want to try that and see if it works. 

---

HI @samsunga31 

can you check with your buddy what was the reason for his issue and why this workaround helps?

[samsunga31]

I had a buddy who had this problem. He said he set up a second profile on the account and used that one with no problem. Not sure if you want to try that and see if it works. 

[hairbag1]

@Jioh_Kim 

not sure if this helps but open settings > General > scroll down to find Language & Region...make sure you select Canada. See if that helps.

[hTideGnow]

hi @Jioh_Kim 

this is just a community, please remove your phone number and personal details

your Geographic location you get might not be your actual location, the location always shows the Telus data centre where the connection initiated from.  You are in BC, so, showing Vancouver or BC is correct.  I am a bit surprise it shows Seatle, but that could be just where the FAST data centre is.  You can use those where my  ip site to confirm

for Netflix, I have no trouble with it.  First, uninstall Netflix app, reboot phone.  Then  Reset Network settings on your phone, and reinstall Netflix app to try again

in case you need PM support agent to help still,  you can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage