Customer service agent

[NICCHARTRAND1]

Is there a number where I can speak with an agent?

[computergeek541]

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@Y4J259 wrote:

No number. But go to your account and then messages and send a message to @CS_Agent 

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

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Customers needs to be opening a ticket using the chatbot or using the app (and not by sending a pirvate message).

[Y4J259]

No number. But go to your account and then messages and send a message to @CS_Agent 

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

[Alveeto]

No.

[Chalupa_Batman]

Hi @NICCHARTRAND1 Look at the bottom right corner.

 

That is how you reach an agent. What issues are you having? Maybe we can help?