Customer service agent?

[LindaMB]

How can I get connected to a customer service agent?

[FidgetyBox]

I was over charged twice on my account when my service renewed and on the 22nd I received an email saying my plan has been put on hold due to non payment. 

I don't believe the community an help with this one.

I tried to subscribed to a 3 month plan but was still changed for the 1 month plan. 

[Dunkman]

@LindaMB

Is there anything the community members can help with?  

Lots of questions can be resolved without CSA involvement.  

Usually takes a few hours for CSA to respond.  

[BKNS27]

@LindaMB 

The quick and easy way to contact a CS_Agent is by private message to an agent:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

There hours are 9:00am to 10:00pm EST so if you contact them now. They will get back to you by pm in the morning.

[Priority]

They'll occasionally respond at odd hours of the night sometimes as well. 

Fellow Manitoban, check your inbox around 3am. I occasionally get responses around that time when reaching out late.