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Current Plan Says 4G Speed, but when I make a call my phone says 3G at top right, any ideas?

damianmietus1
Good Citizen / Bon Citoyen

Using an iPhone 14 Pro Max and my plan is:
$40 , 15 GB data at 4G Speed

  • 30-day plan
  • Unlimited Canada-wide Talk
  •  Unlimited International Text
2 REPLIES 2

Quigley
Mayor / Maire

@damianmietus1 

Phone calls still use the 3G network.

You should go into settings in your phone and have the phone choose the network  automatically.

softech
Oracle
Oracle

@damianmietus1   this is normal.  Your Mobile data and sms are on 4G LTE network, but  Voice is always on 3G for PM.  Once you are done the call, it will go back to 4G LTE and your data will be on high speed again

 

And rumour is that we will have VoLTE soon  .  Let's hope

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