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Billing History

kiendiep2012
Great Neighbour / Super Voisin

Hello,

 

I am not able to go back to year 2021 to view payment history. I need access to this, is there another way to get these statements?

 

Thanks,

 

Kien

5 REPLIES 5

HALIMACS
Mayor / Maire

@kiendiep2012 

 

If you paid using a credit card, try to search for "Public Mobile" in the credit card online account.

 

It's possible not even your credit card provider will go back more than 14-16 months.

kiendiep2012
Great Neighbour / Super Voisin

Thank you everyone who responded!

softech
Oracle
Oracle

@kiendiep2012   they don't go back so many months.  You can try to open a ticket for PM to prepare you an official statement instead, but not sure if they will help to provide that far back

 

For a request like that, it might take them 2 to 3 weeks

 

Quigley
Mayor / Maire

@kiendiep2012 

Yes, you can get statements, but you'll have to ask a Customer Support Agent for that.

 

Use the Chat Bot Simon to get a service ticket started first.

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