Credit card overcharge
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09-06-2024 10:32 AM
I recently checked my credit card statement and it's showing that public mobile has charged me for two payments on Aug 20th. Who do I consult to rectify this?
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09-06-2024 10:59 AM
Please note that the overcharge will remain in your account as credit to pay your next month bill or contact a CS_Agent through Chat if you want a refund.
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09-06-2024 10:34 AM - edited 09-06-2024 10:36 AM
call your cred card issuer and just make sure that info is correct. If so, click the orange bubble on lower right side to start process of Customer Support.
ed...if that doesn't work, you can direct message Customer support using this link..
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437