Credit card expiry date.

[BigRockIsle]

Public Mobile keeps sending me texts to update my credit card expiry date but I did it a couple weeks ago and on my account is shows the new expiry date.  Why am I still getting these texts?

Cheers

[hTideGnow]

hi @R27 there are close to 10 members having the same problem today 😞

[R27]

My wife and I as well.... have updated the card twice...

[computergeek541]

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@BigRockIsle wrote:

Public Mobile keeps sending me texts to update my credit card expiry date but I did it a couple weeks ago and on my account is shows the new expiry date.  Why am I still getting these texts?

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I have also received the erroneous text messsage from Public Mobile. My credit card is not expired but I received the message too.

[hTideGnow · Accepted solution]

hi @BigRockIsle couple customers had the same problem. Look like another glitch 

Just ignore it if you are certain that is not a problem 

or if you like support agent to check, please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html  Type the question "Submit ticket", Then click the following in order: "Contact Us" ,  "Other",  "Log In".  
If any issue with ticket submission, you can  submit by direct message:  
      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437