Credit card charged

[Sharko]

I have an account wanted to port my PM sim to an Esim apparently cannot be done but my credit card was chard even though Esim was not activated I need a refund on my credit card

[Handy1]

@Sharko  You need to submit a ticket to support to see what they can do for you in this case . 

message support directly
       

while your already here and logged in the community you can send a private message   To CS_Agents click          

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                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437