Credit Card Expiring Test Message

[BLo]

My & I got a text message saying our payment credit card has expired.

I checked it twice and our card is not expired.

Can you follow up on our behalf?

[hTideGnow]

hi @BLo 

couple customers had the same problem. Look like another glitch 

Just ignore it if you are certain that is not a problem 

or if you like support agent to check, please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html  Type the question "Submit ticket", Then click the following in order: "Contact Us" ,  "Other",  "Log In".  
If any issue with ticket submission, you can  submit by direct message:  
      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[computergeek541]

---

@BLo wrote:

My & I got a text message saying our payment credit card has expired.

I checked it twice and our card is not expired.

Can you follow up on our behalf?

---

You can ignore the message as Public Mobile has incorrectly sent this text message out to some customers.

[hairbag1]

@BLo 

please double check expiration date on current payment card...make sure it's not due to be renewed.