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Credit Card Declined

ullibodnar
Good Citizen / Bon Citoyen

I have a credit card set up for autopay and recently I got a text from PM saying that it was declined. This makes no sense as I'm still able to purchase stuff on it and I have had no issues.

 

I logged on to PM website and removed the card and added a new one and it said it was still declined. I then tried to add a different card which also got declined. 

32 REPLIES 32

NDesai
Oracle
Oracle

@ullibodnar Try using incognito/private browsing mode and make sure postal code matches the one you have on cc file. 

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0PX9O4
Deputy Mayor / Adjoint au Maire

@ullibodnar 

 

It sounds like an issue with PM's payment system. You would need to contact CS_Agent with your account details so they can look into this for you.

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