01-25-2022 08:26 PM
I have a credit card set up for autopay and recently I got a text from PM saying that it was declined. This makes no sense as I'm still able to purchase stuff on it and I have had no issues.
I logged on to PM website and removed the card and added a new one and it said it was still declined. I then tried to add a different card which also got declined.
Solved! Go to Solution.
01-25-2022 08:29 PM
@ullibodnar Try using incognito/private browsing mode and make sure postal code matches the one you have on cc file.
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01-25-2022 08:27 PM
It sounds like an issue with PM's payment system. You would need to contact CS_Agent with your account details so they can look into this for you.