08-14-2020 01:13 AM - edited 01-05-2022 12:47 PM
Hello Public Mobile Community,
Is anyone here from Vancouver Island, or who can inform me about coverage around Victoria and the surrounding neighbourhoods?
I've been with Public Mobile in Vancouver and loved the Plans and the Service. Things changed when I moved to Victoria as the coverage at my place was almost nonexistent. I had to change the provider to solve this issue, unfortunately.
I am wondering what's in the future to come back again with Public Mobile!
Thank you and enjoy your day/night!
Solved! Go to Solution.
08-15-2020 02:13 PM
Thanks heaps everyone for the information that you shared, I have a clearer view about this situation now and the available alternatives.
08-14-2020 10:18 PM
700 | 5M | 955 | 200 | 12 | 61 |
700 | 5M | 955 | 320 | 12 | 61 |
700 | 5M | 955 | 200 | 12 | 61 |
700 | 5M | 955 | 320 | 12 | 61 |
700 | 5M | 955 | 80 | 12 | 61 |
700 | 5M | 955 | 80 | 12 | 61 |
850 | 5M | 185.37 | 260 | 12 | 61 |
850 | 5M | 185.37 | 140 | 12 | 61 |
850 | 5M | 185.37 | 20 | 12 | 61 |
1900 | 5M | 1862.1 | 320 | 12 | 61 |
1900 | 5M | 1862.1 | 80 | 12 | 61 |
1900 | 5M | 1862.1 | 200 | 12 | 61 |
2100 | 20M | 2060.64 | 260 | 12 | 61 |
2100 | 20M | 2060.64 | 140 | 12 | 61 |
2100 | 20M | 2060.64 | 20 | 12 | 61 |
2600 | 20M | 2118.37 | 140 | 12 | 61 |
2600 | 20M | 2118.37 | 20 | 12 | 61 |
2600 | 20M | 2118.37 | 260 | 12 | 61 |
700 | 5M | 437585.27 | 290 | 14 | 69 |
700 | 5M | 437329.32 | 110 | 14 | 69 |
700 | 5M | 437201.35 | 20 | 14 | 69 |
700 | 5M | 437457.3 | 200 | 14 | 69 |
2100 | 5M | 437286.66 | 110 | 14 | 69 |
2100 | 5M | 437414.64 | 200 | 14 | 69 |
2100 | 5M | 437158.69 | 20 | 14 | 69 |
2100 | 5M | 104469.32 | 110 | 14 | 68 |
2100 | 5M | 437542.61 | 290 | 14 | 69 |
2100 | 5M | 104426.67 | 20 | 14 | 68 |
2100 | 5M | 104511.98 | 200 | 14 | 68 |
2100 | 5M | 104554.64 | 290 | 14 | 68 |
2100 | 15M | 437116.03 | 20 | 14 | 69 |
2100 | 15M | 437244.01 | 110 | 14 | 69 |
2100 | 15M | 437371.98 | 200 | 14 | 69 |
2100 | 15M | 437499.95 | 290 | 14 | 69 |
2100 | 15M | 15.5 | 90 | 6 | 67 |
2100 | 15M | 15.5 | 90 | 6 | 67
|
Your closest telus transeiver is lacking the signals you really need. You would have to look at each one to see which bandz are supported. You are much better served at home by rogers or freedom.
08-14-2020 02:07 PM
@mimmo wrote:@Maryamira where in Victoria are you?
Pm is the same as Telus Koodo bell virgin and lucky.
Well not completely. In most of the major areas Bell and Telus have their own Separate cell sites which aren’t always on the same tower at the exact same location. So Bell Companies service can be different than Telus companies service at any particular location. In more rural locations if only one company has a cell site the other will be “roaming” on it so yeah, coverage should be identical. That’s how I see it at least.
AE_Collector
08-14-2020 02:03 PM
It would be interesting to see if just switching to 3G only or LTE only would have made a difference. It must be a very localized problem and/or maybe related to the available bands in your phone?
AE_Collector
08-14-2020 01:44 PM
@Maryamira wrote:Thank you everyone for your answers ^^
I live in Gordon Head somewhere near Cormorant Point.
I blamed the coverage on the dense trees in the area and topography, but then @mimmo I switched to Chatr to try and it works really fine!
It is really weird because when I see the map that you linked @darlicious , the towers of Telus are closer, but then Rogers has one on Mt Douglas, could that be the reason?
And what are the providers with the white towers on the map?
@Anonymous yeah I also thought something was wrong with the phone but then when the prob was solved dismissed this possibility.
@ShawnC13 you are right, coverage was perfect when going around in Victoria, it is at my place that is hard to catch 😞
@Maryamira, I know my service dips when I go through Mt. Doug area but not living in the area I don't have any continual data to provide. Could it be seeing a stronger signal from a US network? Have you tried to go into settings and Manuallys elect the PM network and not allow it to automatically select network.
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
08-14-2020 01:37 PM
Thank you everyone for your answers ^^
I live in Gordon Head somewhere near Cormorant Point.
I blamed the coverage on the dense trees in the area and topography, but then @mimmo I switched to Chatr to try and it works really fine!
It is really weird because when I see the map that you linked @darlicious , the towers of Telus are closer, but then Rogers has one on Mt Douglas, could that be the reason?
And what are the providers with the white towers on the map?
@Anonymous yeah I also thought something was wrong with the phone but then when the prob was solved dismissed this possibility.
@ShawnC13 you are right, coverage was perfect when going around in Victoria, it is at my place that is hard to catch 😞
08-14-2020 01:52 AM
@Maryamira wrote:Hello Public Mobile Community,
Is anyone here from Vancouver Island, or who can inform me about coverage around Victoria and the surrounding neighbourhoods?
I've been with Public Mobile in Vancouver and loved the Plans and the Service. Things changed when I moved to Victoria as the coverage at my place was almost nonexistent. I had to change the provider to solve this issue, unfortunately.
I am wondering what's in the future to come back again with Public Mobile!
Thank you and enjoy your day/night!
I am in Victoria as well and have used the service for almost 4 years with no issues. What area of Victoria are you in?
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
08-14-2020 01:43 AM
https://www.ertyu.org/steven_nikkel/cancellsites.html
You can check the coverage in your area at this site....
08-14-2020 01:33 AM
And also which provider did you switch to? Only rogers, fido, chatr, and shaw should really have a difference, as mentioned earlier the other brands share the network thus should provide same coverage
08-14-2020 01:24 AM
Another Oracle ShawnC13 is from the area.
What is the make/model/submodel of your phone? Maybe there's something going on there.
08-14-2020 01:20 AM
@JoyLuck didn't know you were also from Victoria. Nice to meet another Victoria resident.
08-14-2020 01:19 AM
@Maryamira where in Victoria are you?
Pm is the same as Telus Koodo bell virgin and lucky.
You might have done issues in metchosen but I have rarely had any issues in Victoria ever.
08-14-2020 01:17 AM
I also live in Victoria. Have been with PM since February. Have had no issues at all.