Correct My postal address

[KhadidjaTB]

Hello,

I wanna be sure you have the correct postal address to receive my sim card.

xxxxxx rue Monk,

xxxxxxx Qc H8Z1V2

Edit by Dunkman: removed personal information

[Chalupa_Batman]

Please remove your personal info, this is a public forum and not private. This information may be used to identify you and your location. 

EDIT: Thanks @Dunkman - Although the postal code could be removed to...   just saying that will identify the area they live.

[Dunkman]

@KhadidjaTB 

Did you incorrectly enter the postal code?  

If you did, you will need to contact customer service agent. 

Click on the chat icon on the right lower corner of the website. Follow prompts to submit a ticket.  

If unsuccessful, you can private message CSA directly:

Send a private message to CSA through the following link :

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437