Confused if We Paid or Not?

[ColinFerguson]

Hello,

My daughters phone is getting text messages. These are supposedly from Public Mobile. 

Going on the Public Mobile website, it says our subscription ended. 

But she's texting & calling no problem. I try to pay now & nothing is owing. 

I have no idea what is going on. 

Can you please advise? Ty.

[computergeek541]

@Wayworn wrote:

 She is most likely on wifi  using Apple iMessage / emails / browsing. My wife is actually doing the same and doesn’t see the point in paying for a plan. 

---

The customer's phone calling service is also working.   A customer using iMessage wouldn't have any effect on that.

[Wayworn]

 She is most likely on wifi  using Apple iMessage / emails / browsing. My wife is actually doing the same and doesn’t see the point in paying for a plan. 

ALSO NOTICED. That you gave yourself the solution- I didn’t think that was possible.

[ColinFerguson]

Thanks!

[Handy1 · Accepted solution]

@ColinFerguson  If your services are still working , then you can safely ignore this error message