I had almost the exact same thing happen to me. I tried subscribing on Black Friday and when I tried to pay it said payment failed. When I logged into my account the next day it said my account was set up but expired. Since I had received a message saying the payment failed the day before I tried again and it worked. However now I have been charged twice. I thought it was just a pending charge but now it is listed as posted on my credit card. I contacted a CS Agent and they told me the system only has record of the second payment and that I needed to contact my bank. I was told by the bank that the only option is dispute/chargeback. Everyone can agree that is terrible option.
I am still waiting for a response from the CS Agent. I hope this can be resolved. If I can't trust Public to properly charge my credit card then I am not staying.
