Hi, today I chatted with a manager and they were able to find the double charge after I shared a screenshot of my credit card statement. They added it as a credit to my account, so all better now.Thanks.
I had almost the exact same thing happen to me. I tried subscribing on Black Friday and when I tried to pay it said payment failed. When I logged into my account the next day it said my account was set up but expired. Since I had received a messag...