01-27-2024 11:43 AM
01-27-2024 12:54 PM - edited 01-27-2024 12:57 PM
unnecessary repetition
01-27-2024 12:49 PM
01-27-2024 12:25 PM
I was charged on dec the 18th and 19th
01-27-2024 11:54 AM
Hi @JimD1
Before you reach out to a CS Agent, please contact your credit card company or bank to confirm they are actual double charges and not just pending charges. Those are often mistaken.
01-27-2024 11:46 AM - edited 01-27-2024 11:48 AM
hi @JimD1 i hope they were not Dec 1 and 31st, if they were, then the charges were correct as PM is on 30 days cycle , some months will charge like that
but if they charged around same day, please chexk with CS agent, submit a ticket with CS Agent here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437