@publicwendy This is most likely related to the switch from $ rewards to Public Points, you probably missed the notification/s. You should have got some bonus data as "compensation" plus 5 points when you switched. So you are now paying the full original amount of your plan without the automatic deductions. Going forward you will collect points and use them to reduce your bill or buy discounted add ons. Everyone is now on Public Points, the rewards system is no more.
But, in your account when you log in and view change subscription you should see a $19 plan with 1GB data at 4G speed which is actually better as well as cheaper than the old $25 plan. Best to select "change on renewal" instead of "change now" or you will be charged again immediately.
