Charged twice for add on

[Andrew27]

Add-on for US data and minutes added twice and charged twice. Received error on app when I clicked pay for add-on. Only to find they added this twice.

Received error message when trying to submit ticket to have this issue resolved.

Please reach out regarding solution for this and remove the charges made for the add-on. I do not want this add-on anymore.

[Andrew27]

Thank you for providing the link. Much appreciated. I've submitted the ticket and awaiting response.

I'll confirm once this has been resolved.

[Handy1]

@Andrew27  Please submit ticket with support to see if they can reverse it for you 

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                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437