Charged for a plan I didn’t ask for.

[Mollym]

I just noticed a $177 charge on my credit card from public mobile. I had been signed up for a two month package for Canada and the US that I did not ask for. How the heck do I get my money back? 

[Handy1]

@Mollym  Get support to investigate right away 

send  a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[fixin]

@Mollym  - You will get credit back of that accidental charge if you notify an agent via the link. 

⬇️ *Click the link for an Agent* ⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

* - Please ensure that you pay attention for an agent because they may notify you asking for some information via Private Message, in the mailbox here: Messages

[Sansan]

That sounds most odd. 

But you can send a message to customer service representative for inquiry at the below link.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437