10-01-2018 09:21 AM - edited 01-05-2022 01:59 AM
10-01-2018 09:55 AM
You can also just renew your current plan and then futuredate the plan change for next renewal. If the wait time is too long.
10-01-2018 09:35 AM
@saltymacdogg wrote:Hey need to change my plan after my account was suspended. Need community moderater to help out with this problem
Just to add to the direction below the current estimated response time is approximately 48 hours
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
10-01-2018 09:28 AM
@saltymacdogg, the moderator team can be reached via private message using this link. Please include in the private message account number and PIN code along with a detailed description of the issue and the required resolution. This will speed up problem resolution significantly. Refer to the following knowledge base link for additional information on contacting the moderator team.