Changing Auto Pay Card

[nasirindia]

I couldn’t see any option to change the auto payment card online. Os there any way ?

[nasirindia]

Thanks

[nasirindia]

Thanks. I got it. Thanks to everyone.

[HALIMACS]

And when you do this, @nasirindia before logging into your self-serve account, recommend following this procedure to avoid the common glitches that sometimes occur with this process:

1. Clear your browser's cache & cookies
2. Use incognito mode
3. Now, log into your self-serve account
4. Click Payment tab
5. Select "Manage My Card"
6. Select "replace card"
7. Type your address exactly as from your billing statement
8.  Don't use a space in the postal code
9.  Use ALL CAPS if necessary
10.  Type everything, not letting autofill complete any fields

[softech · Accepted solution]

@nasirindia   Yes,  you can change your payment card online using My Account

Just go to Payment Tab (https://selfserve.publicmobile.ca/Overview/payment/Make-a-Payment/), click Manage my card at the bottom of the page, and the click Replace this Credit Card. 

Then Follow the screen and enter your new card information 

https://selfserve.publicmobile.ca/Overview/payment/Make-a-Payment/

[VIP_Tech]

Hi @nasirindia 

close all Browser and clear cache and cookies,
and try open one Browser inPrivate mode,

Update or remove your payment card (publicmobile.ca)