Changed Subscription to 5G but still getting 3G service on phone

[HNR1]

My phone has 4G calling service capabilities and the preferred network is set to 4G. Yet the phone shows 3G service all the time.

I removed the SIM and restarted  the phone with no results.

Any solutions?

[Neil11]

What phone do u have Samsung S20?

[BKNS27]

@HNR1 

Go on your phone Settings>Cellular Data Options>enable LTE if you have an iPhone.

On Android go to Settings>Cnnections>Mobile Network>Network Mode>enable GSM/HSPA/LTE (auto connect).

[HNR1]

Toronto

[hairbag1]

@HNR1  in the settings click on Cellular / Cellular Data Options / Voice & Data...enabled 5G, if you want. What area are you located ?

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