03-14-2024 11:19 AM
Why does Public Mobile not allow existing customers access to plans for new subscribers only? It irritates me that I’ve been a loyal customer and now someone that I referred gets a better plan than I have.
03-15-2024 04:26 PM
Update… changed carriers. It was way simpler than I expected. I’m typically a loyal customer but I’ll be shopping around from now on. Got the plan I was trying to get from PM plus a $50 gift card.
03-14-2024 12:18 PM
@Atilker , this is a common practice with all carrier brands as they seem to think that customers are less likely to leave in order to get the better deals. Vote with your wallet, not with your heart. It is a customer's best defense against overpaying for goods and services.
03-14-2024 11:25 AM - edited 03-14-2024 11:25 AM
@Atilker It’s simple PM values new customers more then loyal ones
03-14-2024 11:23 AM
Nope. Said I wasn’t a member long enough
03-14-2024 11:21 AM
hi @Atilker mobile carriers do this all the time. But with PM, after couple weeks, they sometimes would lift the limit and allows it for existing subscribers to get the plan too. So, just wait and keep checking
03-14-2024 11:20 AM
yes but you got a big free bucket of 150 day Bonus Data didn'tyou ?