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Change plan

Atilker
Good Citizen / Bon Citoyen

Why does Public Mobile not allow existing customers access to plans for new subscribers only? It irritates me that I’ve been a loyal customer and now someone that I referred gets a better plan than I have. 

6 REPLIES 6

Atilker
Good Citizen / Bon Citoyen

Update… changed carriers. It was way simpler than I expected. I’m typically a loyal customer but I’ll be shopping around from now on. Got the plan I was trying to get from PM plus a $50 gift card. 

will13am
Oracle
Oracle

@Atilker , this is a common practice with all carrier brands as they seem to think that customers are less likely to leave in order to get the better deals.  Vote with your wallet, not with your heart.  It is a customer's best defense against overpaying for goods and services.  

Handy1
Mayor / Maire

@Atilker  It’s simple PM values new customers more then loyal ones 

Atilker
Good Citizen / Bon Citoyen

Nope. Said I wasn’t a member long enough 

hTideGnow
Mayor / Maire

hi @Atilker mobile carriers do this all the time.  But with PM, after couple weeks, they sometimes would lift the limit and allows it for existing subscribers to get the plan too.  So, just wait and keep checking 

hairbag1
Mayor / Maire

@Atilker 

yes but you got a big free bucket of 150 day Bonus Data didn'tyou ?

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