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Change my plan

Fitore
Great Neighbour / Super Voisin

Hi,

 

Can anyone please help me out with how to change my current plan?

 

Thanks 

5 REPLIES 5

HALIMACS
Mayor / Maire

@Fitore 

 

Here’s the process for changing plans, first login to Self Serve to this screen:

 

Then, click Change Plan:

 

HALIMACS_0-1652583173852.png

 



Then select desired Plan:

 

HALIMACS_1-1652583174073.png

 

 

Then choose Change on Next Renewal Date:

 

HALIMACS_2-1652583174050.png

 



JL9
Mayor / Maire

If you need data right away and you still have quite awhile to go on current plan, it may be the one instance that change immediately would be best bet

Yummy
Mayor / Maire

@Fitore wrote:

 


You can do it through your self-serving account.

Do Schedule plan change on next renewal to avoid overpaying for 2 overlapping plans.

esjliv
Mayor / Maire

@Fitore 

Have you ever created a self serve account before, if not you can register for one here:

https://selfserve.publicmobile.ca/self-registration/

 

Then, when you are logged in, go to the Change Plan option.

esjliv_0-1614215709425.png

 

I would recommend to check the Change on Next Renewal Date rather then Change Now.

If you do choose Change Now, note that you do not get any funds prorated back to you on the cycle you are already in.

 

esjliv_0-1652563594870.png

 

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