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Change my account email

Great Neighbour / Super Voisin

@links to members

Hi. I am trying to change the email account on file. I no longer have access to the email.

please help!

Thanks, Carol


Mayor / Maire

Only agent can update your email.


To Contact CSA-agent there are 2 methods:

Ticket has to be opened through chatbot -

Having a ticket is preferred way to contact agent as they might respond faster then receiving personal mail.

If opening a ticket does not work very first time, contact agent directly.

- Send a private message to the CSA - agent by clicking (Ctrl+) Here

Agent’s response is usually between 15 and 120 minutes with a ticket. Private messaging might take longer.

Watch for envelope in top right corner of Community page. It will show Number of unread emails.