Can't log in.

[Everybody]

I got an email saying I had successfuly transfered my number. The number shown is not correct however and now I'm not longer getting the six digit code sent to me and I can't log in to change the number.

[Phil_Adelphus]

@Everybody  I don't see any option to have tithe code sent to email.

Send customer support a private message using this link.  An agent will reply at the envelope icon top right but if there's no envelope then tap your avatar to the right of the bell and see Messages.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

[Everybody]

I don't see any option to have tithe code sent to email.

[cellphoneuser1]

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@TheSterlinger wrote:

@cellphoneuser1 

Wait 10-15 minutes then try again and press “Resend Code” and send to email. If still can’t get in contact CS_agent. 

CS_agent 

Check message  

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I'm not asking for any help, but why wait 15 minutes?  There's no lockout for asking for a 2FA code that I'm aware of.  The only lockout that I know if is for 1 hour but that after improper login attempts.

[TheSterlinger]

@cellphoneuser1 

Wait 10-15 minutes then try again and press “Resend Code” and send to email. If still can’t get in contact CS_agent. 

CS_agent 

Check message  

[cellphoneuser1]

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@Everybody wrote:

I got an email saying I had successfuly transfered my number. The number shown is not correct however and now I'm not longer getting the six digit code sent to me and I can't log in to change the number.

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Use the resend code button and if it let's you choose send to e-mail, do that.  If there's no button for that, you need to send a private message to CS_Agent.