Tuesday
I have moved from Ontario to Alberta. I am trying to update my profile but it won't accept my new address.
Tuesday
@SL-W , the address can be updated using the app. Make sure location permission is enabled. It could take many tries, but it will eventually work.
Tuesday
You have a different account than your husband, just creat a ticket under your name and ask support for help to change your address
Tuesday
Invalid Address. My husband had to get help earlier to change his. They wouldn't let him update mine at the same time.
Tuesday
Invalid Address. My husband had to get help earlier to change his. They wouldn't let him update mine at the same time.
Tuesday
@SL-W wrote:I have moved from Ontario to Alberta. I am trying to update my profile but it won't accept my new address.
Can you advise what happens when you try to update the profile? Error messages? That would help us in troubleshooting it for you.
Thank you