With the new Public points, the friend section will only show you the amount and not the phone number
Open a ticket with CS agent to confirm if those referrals are missed
First type Contact,
then select the only choice there: "Contact..",
from the list of , choose "Other"
finally click link the blue link about submit a ticket
Another page will open and just follow: .
After ticket is submitted, make sure to check your Community Inbox(top right corner envelope icon) periodically for response from PM
If you have problems submitting a ticket, you can open ticket by private message (but this can take longer):
In the "My Rewards" portal, click the down 🔽 arrow on the right side of "Refer-a-Friend". At least for me on the "old rewards", the last 4 digits of the phone numbers of those whom I've referred show up under there...
is the Cha-Ching for new referral?
are you on the new or old rewards? With new Public Points, the friend referral will show up there much later, maybe couple days to 2 weeks.
And try to make sure it is not cache issue. Clear cache and then restart the browser to re-login My Rewards site
Or use Private or Incognito mode to check