Cellular data

[BeachyBrandi]

My husband and i have been having trouble with cellular data. I have an iphone and he has an andriod. Yesterday we both could not get on the internet or use any aps. And the same this is happening today.  Turned off and on airplane mode as well as the cellular data. Works for a few minutes and then cuts out.

Any ideas????

Thanks

[AFM67]

I've lost data in Ontario today. Still have lots of data available, talk and text work fine.

[Sansan]

It appear that there is an issue. For now, they airplane mode on and off. 

[TinaLouise77]

I had tried this , it had work temporarily; then down again.  

[W_Beam]

I can’t access my cell service- no phone calls and can’t use data.  Is there an issue with the system?  Living in NB

[slusagm]

@TinaLouise77 

many of this problem today. Reboot phone and reset network settings would make it works again

[slusagm]

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@Flinstone wrote:

My cellular data just stopped working. All settings on my phone are ok. 

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@Flinstone 

many of this problem today. Reboot phone and reset network settings would make it works again

[TinaLouise77]

• All day I had issues sending texts and accessing anything with data.  I need this for work any idea what's going and and if it's in the works to correct?

[Flinstone]

My cellular data just stopped working. All settings on my phone are ok. 

[hyacinth2000]

I'm in Midland and am also having issues as of yesterday, rebooting my phone no longer works 😞

[Egr]

Same happened here in Saint-Laurent (Montreal, QC) since yesterday. No data network connection, only voice on 3G network. Phone is usually connected to LTE+ or LTE networks. Just rebooted the phone as suggested and now it seems that LTE+ has come back on. 

[HAVENSMommy]

I did reboot phone, and it would work for a second and then out again, I rest the network settings and then another reboot and still no data.

[HAVENSMommy]

No I am in Ontario

[Offalmangler]

I am also having data issues in Markham area. Tried restarting my phone but found no change. Data worked ok this morning.

[hairbag1]

@duvey 

could be but what area are you currently in ?

[hTideGnow]

hi @duvey 

possible there was some issues, mainly in Ontario and Manitoba

Try Reboot phone and Reset network settings

[hTideGnow]

hi @JFitness 

are you in Ontario or Manitoba? seems like PM has some data issue in the past 2 days.  

Try reboot phone and click Reset network settings and test again 

[duvey]

is data down

[JFitness]

• I have been using PM for a year and a half with no issues, until now. Twice this month I have not been able to connect to mobile data unable to send or receive messages unless connected to wifi. I have an actual Sim card tried all the tricks. What is happening? 

[KrisMorrison]

Hi all. 

Thought I posted here, but dont see it. 

I removed my SIM card (physical) while phone is on. Had to restart, and then worked for me. 

If you have an eSIM could try turning off/disconnecting Public Moble one for 30 sec or so, (don't delete it) and then restart to see if that helps. eSIM worked for my wife. 

[gemini16]

I'm in Alberta, I've not had Data for a while and all the settings settings suggested and the airplane mode and wifi assist turn off doesn't do squat. They need to get their act together and nake sure that the registered number is allowing Data on their network. I'm porting my number over to another provider. Tired of dealing with automated clowns and gremlins in their network. Fix the your Network!!!!!

[gemini16]

I have the same issue as posted. Doesn't work. Airplane Mode off, Wifi assist off. Get us help with this it's not the phone it's your crappy network that blocks Data access.

[LexiLou29]

No, in ontario 

[JONMILLS]

Make sure you didnt turn on airplane mode

[Ken19]

tried it. it is still the same. so now either i use my data all the time or reboot my phone ever time i go out somewhere.

[Raulsu]

Seems like there is more widespread network problem happening. More threads here and in the public Mobile subreddit popping up about intermittent data loss. 

[MoodyJazz17]

I noticed mine wasn't working all day yesterday either, same with my brother and we both have Public Mobile. I'm not sure if this was the solution, but this morning I just went into general management > reset network settings and restarted my phone and now it appears to be working for me

[mneal]

I should have added - Nothing I have done to troubleshoot has worked, reset phone, changed APN settings, toggled airplane mode, reset wireless network option - Seems like a Public Mobile problem - I rely on data and have not been able to use it for 2 days now.

[KrisMorrison]

Same in Cambridge Ontario. Support has been good with communication, but no details/fix as of yet. 
Ask has been to check APN for Public Mobile. 

[mneal]

I am in the same boat - Ontario.  Data is either intermittent, or not working at all - Seriously concerned with the service.

[hairbag1]

@Ken19 

in your cellphone settings, disable Wifi Assist....see if that helps.