cancel
Showing results for 
Search instead for 
Did you mean: 

Carrier issue

Aman83
Great Neighbour / Super Voisin

My carrier is showing up as public mobile and my iMessage is showing up as verifying. I will not be able to receive any messages from my previous carrier. Which I need to properly switch over. 

2 REPLIES 2

Chalupa_Batman
Mayor / Maire

Hey @Aman83 

You need to take out the Public Mobile SIM card and put in your other carrier card that you're porting from to get the text message. If you don't do it within 1.5 hours, you'll have to call a certain number to re trigger the text again.

 

IMPORTANT INFORMATION: I am not a Public Mobile employee. I am a customer just like you. Please do not send me a private message with your personal information. 

 

HALIMACS
Mayor / Maire

@Aman83 

You only need to receive SMS from prior carrier, not MMS or iMessage.

Reply "YES" to that message, then replace with the PM SIM card, reboot your device, and the number port will occur.

Need Help? Let's chat.