08-03-2021 02:58 PM - edited 01-06-2022 03:06 AM
Good afternoon,
I have my Public Mobile SIM card in my cell and I can receive and send txt messages and I can make phone calls but for a reason I cannot receive any calls, what do I need to do?
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08-06-2021 05:10 AM
Oh well, okay, maybe I had a different issue. Sorry then 🙂
08-06-2021 05:06 AM
@avison wrote:I had such issues when I lived in a rural area, absolutely horrible phone signal and internet connection. There is a thing called a signal booster for both mobile phones and computers. Maybe that will help.
A signal booster only gets the signal deeper into your house. It doesn't improve signal or speed if you're next to the booster unless the antenna is better than your phone's.
08-06-2021 03:16 AM
I had such issues when I lived in a rural area, absolutely horrible phone signal and internet connection. There is a thing called a signal booster for both mobile phones and computers. Maybe that will help.
08-03-2021 03:59 PM
@labellemichael : Did you reply back with the confirmation for the transfer? Did you ask them to close the other account? Was it a phone service without texting?
It's the thing with transferring a number from one provider to another. Incoming calls don't work until the transfer is complete.
08-03-2021 03:52 PM
@labellemichael wrote:This number worked until I switch providers and my old provider close my account with them.
Would it just be easier to change phone numbers?
no need to change your number.. just you need to Submit a ticket to customer service by Moderator Team, and waitng for them.
the Moderator Team will Response by private message to you
- Check your private message inbox (click on the envelope top right of your screen)
visit Here for more info
08-03-2021 03:48 PM
@labellemichael wrote:I tried this multiple times and it still doesn't work.
and if still not fix it please you have to Submit a ticket to customer service by Moderator Team,
Only one way to solve your issue , explanation to customer service by Moderator Team
and the are nice service Team the will help you 100%.
Here’s How To Contact Customer Service by Moderator Team,
Good Luck
08-03-2021 03:46 PM
I tried this multiple times and it still doesn't work.
08-03-2021 03:44 PM
This number worked until I switch providers and my old provider close my account with them.
Would it just be easier to change phone numbers?
08-03-2021 03:04 PM
can you try it selecting the network to "3G ONLY"
for iPhone visit HERE
or HERE
for android visit HERE ,
if you still not working do one thing Make sure your phone is off before removing your SIM card,
and do rebooting your phone take your SIM card out and waiting for a 2 minute and put it back and turn on -This one is quick and simple.
what is mean for Rebooting the phone means to turn off your phone and turn it back on again.
or can you do try reseat the SIM card
1. power off your device
2. take out the SIM card,
3. wipe it clean SIM card,
4. put it back and power on,
5. toggling airplane mode off/on,
and do again Rebooting your phone means to turn off your phone and turn it back on again.
08-03-2021 03:03 PM
Did you recently port your phone number over to PM ? Try removing your sim and reinstalling it. Also reboot your phone. Try swapping the sim into another phone if you have one.
08-03-2021 03:02 PM
do you ever able to get incoming calls ?? or it was working before and just stopped working today?
try changing to 3G only on your phone and see if it works
Also, which area (province and city) you are at?