Cannot confirm my identity

[AshokaB58]

I just activated my SIM and created an account, but cannot confirm my identity as I am not getting the 6 digit verification code in my text messages.

[Engineerlady]

Or try putting your old SIM card into the phone than you would get the text messages. I know it’s annoying to do that. But it will work. Or I use my partner phone to get them to take out their SIM card and put in my old for the time being just until I was able to get the 6 digits. Or you can ask for email instead. Best of luck. 

[Handy1]

@AshokaB58  If you see the option that says “didn’t get code “ tap it and se if you get option to send code to email instead . If same please submit ticket with support to help you gain access 

send a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

   After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box