Cannot accès Voicemail

[onceinrome]

hello, when I try to access my voicemail, I get a failed called message.

Any ideas on how to fix that ? Thank you !

G

[esjliv]

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@onceinrome wrote:

hello, when I try to access my voicemail, I get a failed called message.

Any ideas on how to fix that ? Thank you !

G

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Hello @onceinrome 

Have you set-up your voicemail yet? IF not, see here to set it up:

https://www.publicmobile.ca/en/on/get-help/articles/set-up-voicemail

Other voicemail features for reference:

https://www.publicmobile.ca/en/on/get-help/articles?category=phones&subcategory=voicemail-features

[onceinrome]

solved. thanks so much for the reply. the saved voicemail number was incorrect. 

[onceinrome]

the saved voicemail number was wrong. thanks for helping out. 

[onceinrome]

thanks, you are absolutely right. the saved voicemail message was wrong. 

[Anonymous]

 @onceinrome : Are you new here? If you dial 17785804001 what do you get? What happens you dial 611?

[computergeek541]

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@onceinrome wrote:

hello, when I try to access my voicemail, I get a failed called message.

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Your phone displays a message or you hear an audio message that is played back to you?  Which number are you trying to call to access your voicemail?  I think that is possible that the phone number isn't saved on the phone properly or possibly has a mistake in it.

[hTideGnow]

@onceinrome  did you try to access the voicemail from a landline?   Call yourself  and enter *  to skip the greeting, then enter PIN

do you always have trouble access your voicemail from your mobile phone or just started today?