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Trouble Shooting Voicemail

SH69
Great Neighbour / Super Voisin

I  finished setting up my phone with Public Mobile, I am new. I set up my personal greeting, it says it’s active but yet when I use my husband‘s phone to call my number to test it my personal greeting doesn’t come on? 

3 REPLIES 3

SH69
Great Neighbour / Super Voisin

Hi there, I did all that and it plays back and it sounds fine but when I try to test it from my husband‘s phone, my recorded message doesn’t come on. It’s just a general message. I wasn’t sure if it takes time for it to activate because I’m new to Public Mobile I just finished setting my phone up a couple hours ago

Handy1
Mayor / Maire

@SH69  

Voice mail options

Voicemail FAQ | Public Mobile

hTideGnow
Mayor / Maire

hi @SH69 

you need to activate your personal greeting

Call your voicemail., then  manage your greetings, press 3, next manage your personal greetings, press 1, Finally to activate a personal greetting, press 1

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